Catalog Number : ngd1273
Title : 2011 Hot Topics in Risk Management
Speaker : Sue Dill

Webplay Recording Date : 11-17-2011
Webplay Price : $ 200 for two weeks viewing

Webinar Description:

This program will cover hot topics in risk management that impact patient safety. It will discuss the Joint Commission standard on ten things risk managers should understand about the 2011 patient centered communication standards on use of interpreters and the July 2011 medication reconciliation standards. The program will cover what it means to have a culture of safety and the reporting of medical errors. It will discuss the CMS hospitals regulations on restraints, history and physicals, verbal orders, and new changes to the post anesthesia evaluation patient safety guidelines, visitation, blood transfusion and IV medication, QIO and state agency notification and use of trigger tools to detect errors and opportunities for improvement. Tips to prevent patient falls and to prevent unnecessary readmissions will also be discussed. This is a fast paced presentation to hit many of the recent hot issues in risk management today.

Webinar Objectives:

• Explain that the Joint Commission has a standard on patient centered communication which includes requirements for interpreters
• Describe the new CMS requirement in the February 14, 2011 anesthesia standards that a post anesthesia evaluation be done on all surgery patients who have had anesthesia within 48 hours and how this is done on outpatients
• Discuss the five top problematic standards for hospital by the Joint Commission
• Discuss that a physician who signs off a verbal order must also date and time it
• Recall that CMS has proposed changes regarding writing notification to the patient on notification of the QIO and state department of health

Webinar Outline:

• Joint Commission 2011 patient centered communication standard ten things on interpreters risk managers should know
• Culture of safety and medical error reporting
• Fatigue and patient safety issues
• Verbal orders CMS and TJC requirements
• Safe injection practices and 10 CDC requirements every risk manager should know
• Preventing readmission 20 tips for risk managers
• H&P CMS and TJC
• CMS restraint and seclusion 20 tips to ensure compliance
• CMS post anesthesia evaluation changes for 2011
• TJC top five hot compliance standards
• Alarm fatigue
• Radiation exposure recent issues
• Preventing OR fires and 15 things risk managers can do
• July 2011 Medication Reconciliation standards by TJC
• 20 tips to prevent patient falls
• Use of trigger tools to detect errors and improve patient safety
• Proposed changes to the QIO and state agency CMS CoP which will increase the number of complaints and grievances
• Ensure a visitation policy that is compliant with CMS and TJC

Target Audience:

• Risk Managers
• Patient safety officer
• Chief Operating Officer
• Chief Nursing Officer
• Emergency Department Manager
• Nurse Managers/Supervisors
• OR Nurse Manager
• Compliance Officer
• Joint Commission Coordinator
• Quality Improvement personnel
• Consumer Advocates
• Staff Nurses
• In-house legal counsel
• Nurse educator
• Regulatory Affairs
• Pharmacist
• Anyone interested in risk management and patient safety issues

Full tuition is refunded immediately on request if the participant has not been sent the program materials and instructions. Once the instructions (including access codes) have been sent, a full refund will be issued only after the program runs and it is verified that the participant did not access the program.